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Privacy Policy

Effective Date: 23 September 2025

This Privacy Policy describes our policies and procedures on the collection, use, and disclosure of your information when you use the Service, and explains your privacy rights and how the law protects you.

We use your Personal Data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation and Definitions

Interpretation

Words with initial capital letters have defined meanings, which apply regardless of singular or plural usage.

Definitions

Account – A unique account created for You to access our Service.
Company – HOBIO Inc., referred to as "the Company," "We," "Us," or "Our" in this Policy.
Cookies – Small files placed on Your Device to store preferences and activity.
Country – United States (Oregon).
Device – Any computer, smartphone, tablet, or other hardware used to access the Service.
Personal Data – Information that relates to an identified or identifiable individual.
Service – Hobio website and mobile applications.
Service Provider – Any natural or legal person who processes data on behalf of the Company (e.g., hosting, analytics, messaging).
Third-party Social Media Service – External platforms enabling login or registration (e.g., Google, Facebook, Apple).
Usage Data – Data collected automatically during use of the Service.
Website – https://www.hobio.ca
You / Your – The individual accessing or using the Service.

Types of Data We Collect

Personal Data

We may collect:

  • Full name
  • Email address
  • Phone number
  • Account credentials
  • Profile information from third-party logins
  • Data you submit via forms or support requests

Usage Data

Collected automatically, such as:

  • IP address
  • Browser & device details
  • Pages/screens visited & time spent
  • Crash logs and diagnostics
  • Timestamps of interactions

Location Data

If you grant permission, we may collect:

  • GPS coordinates
  • Wi-Fi / network-based location
  • Foreground or background location (when authorized)

Communications

  • Emails you send us or we send you
  • SMS or in-app messages
  • Push-notification tokens

How We Collect Data

  • Account creation and updates
  • In-app or website interactions
  • Opt-in to notifications
  • Support or feedback submissions
  • Cookies and similar technologies
  • Third-party logins (Google, Facebook, Apple)

Use of Your Personal Data

The Company may use Personal Data for the following purposes:

  • To provide and maintain the Service, including monitoring usage and fixing issues.
  • To manage Your Account: enabling registered-user features.
  • For the performance of a contract: processing event participation or other transactions you request.
  • To contact You: via email, phone, SMS, or push notifications about service updates, security, or required notices.
  • To provide You with news, special offers and general information about goods, services, and events similar to those you already use, unless you opt out.
  • To manage Your requests: responding to inquiries and support tickets.
  • For business transfers: evaluating or carrying out a merger, acquisition, or asset sale where user data may be transferred.
  • For other purposes: such as data analysis, usage-trend identification, promotion-effectiveness measurement, and improving Service, products, marketing, and user experience.

SMS and Email Communications

When you schedule or join a game on Hobio, you may receive SMS notifications related to game confirmations, cancellations, and important updates. These messages are strictly transactional and required to provide our service. Message and data rates may apply. Message frequency varies. We do not share, sell, or rent your phone number to third parties.

SMS opt-out: reply STOP at any time to stop messages. Reply HELP for help or contact information.

Email opt-out: click the unsubscribe link in the footer of any email to stop receiving emails.

Sharing of Your Information

We may share your personal information in the following cases:

  • Service Providers – To enable hosting, analytics, messaging, and customer support services.
  • Affiliates – For internal business operations within companies under common ownership or control.
  • Business Partners – To offer joint features or promotional opportunities, only with your consent.
  • Other Users – If you post or share content publicly (e.g., in-app usernames or game info).
  • Legal or Regulatory Authorities – When required to comply with laws, subpoenas, or government requests.
  • Successor Entities – If we undergo a merger, acquisition, restructuring, or asset sale.
  • With Your Consent – For any other purposes you explicitly approve in writing or through the app.

We do not sell or rent your personal data to marketers or other third parties.

Your Data-Protection Rights

Subject to applicable law, you can:

  • Access, correct, or delete your data
  • Withdraw consent or opt out of communications
  • Restrict or object to processing
  • Request data portability

To exercise these rights, email support@hobio.ca.

Children's Privacy

Our Service is not intended for users under 13. We do not knowingly collect Personal Data from children under 13. If you believe a child has provided us data, please contact us so we can delete it.

Security of Your Data

We use industry-standard safeguards (HTTPS, encryption, access controls). No method of transmission or storage is 100 % secure; use the Service at your own risk.

Third-Party Links

The Service may contain links to external sites not operated by us. We are not responsible for their privacy practices. Review their policies before providing data.

Changes to This Policy

We may update this Privacy Policy periodically. We will post the new version on this page and, if changes are material, notify you via email or in-app notice.

Contact Us

Hobio, Inc.

7 Bayview Station Rd

Ottawa, ON K1Y 2C5

Email: info@hobio.ca

Customer Support: support@hobio.ca